We love and appreciate feedback from our customers. We want to hear from you.
Here’s what our customers have to say…
“Our floors (carpet and tile) looked brand new…”
We hired Jeff and A Step Advice to clean our entire office. He was quick with a quote that was priced perfectly for our needs. He came out on a weekend when our staff level was at its lowest and worked diligently without any disruption to our business.
I arrived Monday morning to a very pleasant, clean scent as soon as I walked in. After surveying the entire office, I was completely shocked at what he was able to accomplish. Our floors (carpet and tile) looked brand new and he was able to lift stains that I thought were permanent.
Thank you Jeff for all of your hard work and attention to detail. You are my go-to for any work at the office, and for my home too!
— Tyler H, 8/29/2018
“…we only trust Jeff to clean them!”
We have very expensive wool carpets and we only trust Jeff to clean them!
Jeff was able to squeeze us in last minute to clean a wool carpet and some heavily soiled cloth lined dining room chairs. Jeff showed up on time, was very polite, and incredibly thorough. He even cleaned any leftover cleaning solution from the floor. We strongly recommend Jeff and A Step Above!
— Ari C, 11/19/2018
“Highly recommend!”
Jeff was professional, thorough and priced his work reasonably while delivering the best results. I needed a cleaning job done last minute on my rental and he delivered big time. He was responsive and came by the next day to start the project. Also, he was able to remove a wet dog smell on the first and second floor that my other cleaners could not conquer. Highly recommend!
— Mandy L, 11/5/2018
“4 thumbs way up from my 2 sons!”
Cleaned my apartment carpet and it came out perfectly even with a lot of stains. Jeff was very friendly and knowledgeable and went the extra mile.
— Caleb G, 9/12/2018
“…the stains are GONE!!!!”
This company was 15 minutes early, in my book that's on time! Great first impression. They were friendly, polite and very professional. They didn't take too much time but they also went back over a few areas after soaking it with some stain remover and the stains are GONE!!!! I highly recommend this company for everyone no matter how dirty your carpets are. Thank you guys for a great job.
— Beau B, 8/24/2018
“Great price and great work.”
I would highly recommend this company. He came out on a Sunday which was the only day I was available. Great price and great work.
— Troy S, 10/14/2018
“My carpets look brand new!”
A Step Above is the perfect name for this family business. They were by far the best carpet company I've worked with! They were incredibly friendly and easy to work with as well. In less than 24 hours, I was able to reach out, get a quote, schedule a SAME WEEK appointment and they were flexible with my needs/schedule. Now, quality of work...again A STEP ABOVE! They knew I had a few serious issues with certain spots in the carpet and man did Jeff knock it outta the park!! My carpets look brand new! He took time to explain what works, doesn't work, the why behind it and I was impressed with his knowledge of his products, tools and how to resolve my issues. I also really like that they use all pet/kid safe solutions...no soaps! He was fast, efficient and I am beyond excited about the new, fresh feel of my home. Thank you thank you! I have included a pic of THE main issue spot and as you can see...like nothing was there!
— Noelle D, 10/11/2018
“He even got out two spots another cleaner did not get out.”
Jeff was extremely friendly but very professional. Gave me a fair estimate and began working to clean my carpets. The carpet was stained from two dogs I had just rescued when they forgot their manners. Jeff worked tirelessly on the spots and my carpets came out extremely cleaned and fresh. He even got out two spots another cleaner did not get out. I highly recommend A Step Above to clean your carpets. — Verlinda B, 11/12/2018
“My floors look like they were just installed.”
Recommended by our neighbor, who is very critical because he owns his own business. He raved about his experience. We were also very pleased. Jeff was on time, very friendly, courteous, thorough, and professional. I started with a simple carpet cleaning, then added on tile and grout cleaning and sealing. My floors look like they were just installed.
He proved his work ethic by refusing to seal the grout ( more money for him) unless he and I were both happy with how it looked because he would not seal in dirt he did not remove.
Will be my go to always.
— Peggy H, 7/28/2018